{"id":10088,"date":"2022-09-07T15:11:22","date_gmt":"2022-09-07T12:11:22","guid":{"rendered":"https:\/\/moniheli-fi.hel9.wp-cloud.dev\/?p=10088"},"modified":"2023-12-05T13:40:08","modified_gmt":"2023-12-05T11:40:08","slug":"mangkulturella-handledningsfardigheter-inom-digitalt-stod-anvisningar","status":"publish","type":"post","link":"https:\/\/moniheli.fi\/en\/artikkeli\/mangkulturella-handledningsfardigheter-inom-digitalt-stod-anvisningar\/","title":{"rendered":"M\u00e5ngkulturella handledningsf\u00e4rdigheter inom digitalt st\u00f6d \u2013 anvisningar"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10088\" class=\"elementor elementor-10088\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-79f2578d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"79f2578d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-70ef0c16\" data-id=\"70ef0c16\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-201cb1e elementor-widget elementor-widget-text-editor\" data-id=\"201cb1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">M\u00e5let med anvisningarna \u00e4r att fr\u00e4mja likabehandling inom det digitala st\u00f6det.<\/span><span data-contrast=\"none\">\u00a0Syftet \u00e4r att st\u00e4rka den digitala st\u00f6djarens f\u00f6rm\u00e5ga att fungera i en m\u00e5ngkulturell milj\u00f6.\u00a0<\/span><span data-contrast=\"none\">Med hj\u00e4lp av anvisningen kan den digitala st\u00f6djaren f\u00f6rb\u00e4ttra sin spr\u00e5k- och kulturmedvetenhet.<\/span><span data-contrast=\"none\">\u00a0Vi uppmuntrar till att b\u00e4ttre beakta och identifiera olika kunders spr\u00e5kliga, kulturella och integrationsrelaterade behov. Kompetensm\u00e4rket kan avl\u00e4ggas p\u00e5 MDB:s webbplats.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Vi rekommenderar att du avl\u00e4gger kompetensm\u00e4rkena Etiska anvisningar och Handledningsf\u00e4rdigheter f\u00f6re m\u00e4rket M\u00e5ngkulturella handledningsf\u00e4rdigheter.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12cb1f9 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"12cb1f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dvv.fi\/sv\/kompetensmarke-for-digitalt-stod\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Bekanta dig med MDB:s alla kompetensm\u00e4rken f\u00f6r digitalt st\u00f6d p\u00e5 MDB:s webbsidor.<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f29a2cd elementor-widget elementor-widget-text-editor\" data-id=\"2f29a2cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: inherit; font-family: inherit; font-size: 2rem; font-weight: 900; text-transform: uppercase; background-color: var( --e-global-color-51658d7 );\" data-contrast=\"none\">KULTURELL M\u00c5NGFALD I DET DIGITALA ST\u00d6DET<\/span><span style=\"color: inherit; font-family: inherit; font-size: 2rem; font-weight: 900; text-transform: uppercase; background-color: var( --e-global-color-51658d7 );\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-contrast=\"none\">F\u00f6r att f\u00f6rverkliga likabehandling m\u00e5ste man beakta och identifiera m\u00e5ngfalden bland digitala st\u00f6djare och kunderna som f\u00e5r digitalt st\u00f6d. Ett delomr\u00e5de inom m\u00e5ngfalden \u00e4r kulturell m\u00e5ngfald, som denna anvisning fokuserar p\u00e5. Med kulturell m\u00e5ngfald avses etnisk, spr\u00e5klig, religi\u00f6s och annan kulturell m\u00e5ngfald. I denna anvisning behandlas spr\u00e5k- och kulturmedvetenhet samt integration i det digitala st\u00f6det.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">N\u00e4r man ger digitalt st\u00f6d \u00e5t kunder fr\u00e5n olika kulturella bakgrunder m\u00e5ste den digitala st\u00f6djaren se \u00f6ver sina egna attityder, vanor och uppfattningar. Det \u00e4r viktigt att bem\u00f6ta en representant f\u00f6r en annan kultur som en individ, inte som en representant f\u00f6r hela kulturen.\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><h2><span data-contrast=\"none\">M\u00c5NGKULTURELLA HANDLEDNINGSF\u00c4RDIGHETER<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h2><p><span data-contrast=\"none\">F\u00f6r att ge digitalt st\u00f6d till kunder med olika kulturell bakgrund kr\u00e4vs m\u00e5nga olika f\u00e4rdigheter av den digitala st\u00f6djaren.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Tekniska f\u00e4rdigheter \u00e4r viktiga, men i m\u00e5ngkulturell handledning betonas dialog- och handledningsf\u00e4rdigheter. F\u00f6r att se till att det blir en bra upplevelse f\u00f6r b\u00e5da parter \u00e4r det bra att vara n\u00e4rvarande och reservera tillr\u00e4ckligt med tid f\u00f6r handledningen.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Checklista\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><ul><li><span data-contrast=\"none\">\u202fFokusera, var n\u00e4rvarande\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"none\">\u202fRespektera\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"none\">\u202fLyssna<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"none\">\u202fFr\u00e5ga, st\u00e4ll \u00f6ppna fr\u00e5gor\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"none\">\u202fUppmuntra\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ul><p><a href=\"https:\/\/oppimateriaalit.jamk.fi\/monikulttuurinenohjaus\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">L\u00e4s mer och bekanta dig med JAMK:s verktygsl\u00e5da f\u00f6r m\u00e5ngkulturell handledning.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/a><\/p><h3><b><span data-contrast=\"none\">SPR\u00c5KMEDVETENHET<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/b><\/h3><p><span data-contrast=\"none\">Den spr\u00e5kmedvetna digitala st\u00f6djaren beaktar att invandrares kunskaper i finska varierar. De flerspr\u00e5kiga anvisningarna st\u00e4rker sj\u00e4lvstyrningen, men i allm\u00e4nhet r\u00e4cker det inte med enbart skriftliga instruktioner. Erfarenheterna av att anv\u00e4nda digital terminologi kan se olika ut f\u00f6r varje kund. Se till att du och kunden pratar om samma saker. T\u00e4nk p\u00e5 att man inte alltid kan lita p\u00e5 en automatisk \u00f6vers\u00e4ttning, utan inneb\u00f6rden i ordlistan kan bero p\u00e5 kontexten.\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><h4><b><span data-contrast=\"none\">L\u00e4ttl\u00e4st spr\u00e5k<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/b><\/h4><p><span data-contrast=\"none\">L\u00e4ttl\u00e4st spr\u00e5k \u00e4r ett viktigt verktyg f\u00f6r att \u00f6ka invandrares delaktighet, b\u00e5de i b\u00f6rjan av integrationen och senare. Beroende p\u00e5 spr\u00e5kets niv\u00e5 kan alla ha nytta av l\u00e4ttl\u00e4st spr\u00e5k och p\u00e5 s\u00e5 s\u00e4tt fr\u00e4mjas likabehandling i stor utstr\u00e4ckning. I digitala milj\u00f6er \u00e4r det viktigt att anv\u00e4nda tydligt eller l\u00e4ttl\u00e4st spr\u00e5k, s\u00e5 att sv\u00e5righeter med spr\u00e5ket inte \u00f6kar sv\u00e5righeterna i anslutning till digital kompetens.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><i><span data-contrast=\"none\">\u201dL\u00e4ttl\u00e4st \u00e4r ett l\u00e4ttare spr\u00e5k \u00e4n standardspr\u00e5ket. Det \u00e4r en spr\u00e5kform d\u00e4r inneh\u00e5llet, vokabul\u00e4ren och uppbyggnaden \u00e4r anpassat till l\u00e4saren s\u00e5 att spr\u00e5ket blir l\u00e4ttare att l\u00e4sa och f\u00f6rst\u00e5. L\u00e4ttl\u00e4st riktar sig till personer som har sv\u00e5rt att l\u00e4sa eller f\u00f6rst\u00e5 standardspr\u00e5k.\u201d\u00a0<\/span><\/i><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); background-color: var( --e-global-color-51658d7 ); font-size: 1rem;\" data-contrast=\"none\"><a href=\"https:\/\/selkokeskus.fi\/selkokieli\/selkokielen-maaritelma\/\">Definition av l\u00e4ttl\u00e4st spr\u00e5k<\/a> \u2013 Selkokeskus.<\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); background-color: var( --e-global-color-51658d7 ); font-size: 1rem;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\"><a href=\"https:\/\/selkokeskus.fi\/selkokieli\/nain-puhut-selkokielta\/pikaopas-selkokielen-puhumiseen\/\">Snabbguide f\u00f6r att anv\u00e4nda l\u00e4tt spr\u00e5k<\/a> (<a href=\"https:\/\/selkokeskus.fi\/pa-svenska\/\">Selkokeskus<\/a>).<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><h3><span data-contrast=\"none\">KULTURMEDVETENHET<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h3><h4><span data-contrast=\"none\">Kulturmedveten digital st\u00f6djare<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h4><p><span data-contrast=\"none\">En kulturmedveten digital st\u00f6djare m\u00e5ste identifiera sina egna tanke- och tillv\u00e4gag\u00e5ngss\u00e4tt och v\u00e4lja det tillv\u00e4gag\u00e5ngss\u00e4tt som l\u00e4mpar sig f\u00f6r situationen. Som digital st\u00f6djare \u00e4r det bra att vara medveten om sin egen kulturella bakgrund och hur den p\u00e5verkar handledningen. <\/span><span data-contrast=\"none\">Vardera parten har r\u00e4tt att uttrycka sin egen kultur och bli accepterad och h\u00f6rd.<\/span><span data-contrast=\"none\"> I handledningssituationer ska kunden bem\u00f6tas f\u00f6rdomsfritt utan antaganden.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><h3><span data-contrast=\"none\">Servicekulturernas m\u00e5ngfald<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h3><p><span data-contrast=\"none\">Som digital st\u00f6djare ska man beakta att kunderna kommer fr\u00e5n olika servicekulturer, digitala vanor och milj\u00f6er. De kan ha olika vanor n\u00e4r det g\u00e4ller utbildning, utr\u00e4ttande av \u00e4renden och tj\u00e4nster. F\u00f6r m\u00e5nga kan servicehelheterna f\u00f6r e-tj\u00e4nster vara ok\u00e4nda.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><h3><span data-contrast=\"none\">Digital kultur<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h3><p><span data-contrast=\"none\">Som digital st\u00f6djare m\u00e5ste man beakta att olika samh\u00e4llen har olika digitala kulturer. Kommunikationss\u00e4tten, verktygen och praxisen kan vara v\u00e4ldigt olika j\u00e4mf\u00f6rt med vad den digitala st\u00f6djaren sj\u00e4lv \u00e4r van vid. Dessa kulturella skillnader kan leda till att de som f\u00e5r handledning beh\u00f6ver utr\u00e4tta \u00e4renden p\u00e5 plats eller ansikte mot ansikte. Alla \u00e4renden kan inte sk\u00f6tas i en digital milj\u00f6. Vid behov kan den digitala st\u00f6djaren h\u00e4nvisa kunderna till tj\u00e4nsteleverant\u00f6rens kundtj\u00e4nst, om en s\u00e5dan finns att tillg\u00e5.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><h2><span data-contrast=\"none\">DIGITAL INTEGRATION<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h2><p><span data-contrast=\"none\">Med digital integration avses digital delaktighet f\u00f6r personer som flyttat till Finland, vilket st\u00e4rker integrationen. F\u00f6r m\u00e5nga \u00e4r digitala tj\u00e4nster den f\u00f6rsta kontakten med det finl\u00e4ndska samh\u00e4llet. Att bygga f\u00f6rtroende \u00e4r en av grundstenarna i integrationen. Underskatta inte den individuella handledningens roll, eftersom den st\u00f6der k\u00e4nslan av delaktighet. <\/span><span data-contrast=\"none\">F\u00f6r att kunna delta aktivt i samh\u00e4llet f\u00f6ruts\u00e4tts digitala f\u00e4rdigheter, d\u00e4r den digitala st\u00f6djaren ocks\u00e5 st\u00e4rker kundens samh\u00e4llsorientering och digitala delaktighet.<\/span><span data-contrast=\"none\"> Den digitala milj\u00f6n, att utr\u00e4tta \u00e4renden och fylla i blanketter elektroniskt \u00e4r f\u00f6r m\u00e5nga helt nya begrepp som kr\u00e4ver upprepning, t\u00e5lamod och empati. I digitala milj\u00f6er finns det inte alltid utrymme att st\u00e4lla kompletterande fr\u00e5gor eller m\u00f6ta kundbetj\u00e4naren ansikte mot ansikte.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><h2><span data-contrast=\"none\">Den digitala st\u00f6djarens roll i integrationen<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h2><p><span data-contrast=\"none\">Den digitala st\u00f6djaren ska ha f\u00f6rm\u00e5ga att ge individuella r\u00e5d, skapa en k\u00e4nsla av trygghet i en ny digital milj\u00f6 och st\u00e4rka den integrerades f\u00f6rtroende f\u00f6r sin egen delaktighet i samh\u00e4llet. Den digitala st\u00f6djarens roll kan ocks\u00e5 vara att enbart st\u00f6da anv\u00e4ndandet av den digitala tj\u00e4nsten och s\u00e4kerst\u00e4lla att kunden f\u00f6rst\u00e5r den tj\u00e4nst han eller hon anv\u00e4nder p\u00e5 ett bredare plan och se till att kunden f\u00e5r tillg\u00e5ng till r\u00e4tt information.\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">L\u00e4s mer om \u00e4mnet:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><a href=\"https:\/\/moniheli.fi\/en\/uutinen\/monidigi-kartoitus-2021\/\"><span data-contrast=\"none\">MoniDigi-mapping<\/span><\/a><span data-contrast=\"none\"> (DigiUp-projektets utredning om digitalisering, digital kompetens, kommunikation och digitalt st\u00f6d inom det m\u00e5ngkulturella organisationsf\u00e4ltet 2021)<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><a href=\"https:\/\/www.youtube.com\/watch?v=iVcB0I6Hggc\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Webbinariet Saavutettavuus hybridiajassa:<\/span><\/a><a href=\"https:\/\/www.youtube.com\/watch?v=iVcB0I6Hggc\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\"> Monikielisyys ja moninaisuus<\/span><\/a><span data-contrast=\"none\"> (Tillg\u00e4nglighet i hybridtiden: Flerspr\u00e5kighet och m\u00e5ngfald. Webbinariet gick igenom tillg\u00e4nglighet med tanke p\u00e5 kulturell m\u00e5ngfald och kulturell sensitivitet).<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><a href=\"https:\/\/oppimateriaalit.jamk.fi\/monikulttuurinenohjaus\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">JAMK:s verktygsl\u00e5da f\u00f6r m\u00e5ngkulturell handledning<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><a href=\"https:\/\/www.suomidigi.fi\/blogit\/maahan-muuttaneet-jaavat-digitalisaation-ulkopuolelle\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Maahan muuttaneet j\u00e4\u00e4v\u00e4t digitalisaation ulkopuolelle (Invandrare omfattas inte av digitaliseringen).<\/span><\/a><a href=\"https:\/\/www.suomidigi.fi\/blogit\/maahan-muuttaneet-jaavat-digitalisaation-ulkopuolelle\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\"> Suomi.fi (14.12.2021)<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><a href=\"https:\/\/epale.ec.europa.eu\/sv\/blog\/artem-kuosti-yuri-kitaba-digitaliseringen-ar-till-alla-eller-ar-den\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Digi kuuluu kaikille vai kuuluuko? (Digitala tj\u00e4nster tillh\u00f6r alla \u2013 eller?)<\/span><\/a><span data-contrast=\"none\"> \u2013 (30.3.2022)<\/span><\/li><\/ul><p><span data-contrast=\"auto\">\u202f<\/span><\/p><div id=\"gtx-trans\" style=\"position: absolute; left: -12px; top: 925.828px;\"><div class=\"gtx-trans-icon\">\u00a0<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-836a125 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"836a125\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/openbadgefactory.com\/c\/earnablebadge\/RWUYYCaGB4a3ZO\/apply\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Avl\u00e4gg kompetensm\u00e4rket M\u00e5ngkulturella handledningsf\u00e4rdigheter <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b38e19 elementor-widget elementor-widget-text-editor\" data-id=\"7b38e19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span data-contrast=\"none\">Kontaktuppgifter:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h3><p><span data-contrast=\"none\">Art\u00ebm Kuosti<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); background-color: var( --e-global-color-51658d7 ); font-size: 1rem;\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Tfn +358 (0)50 551 1824<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">E-postadress: artem.kuosti@moniheli.fi<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Yuri Kitaba<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Tfn +358 (0)50 551 1821<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">E-postadress: yuri.kitaba@moniheli.fi<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>M\u00e5let med anvisningarna \u00e4r att fr\u00e4mja likabehandling inom det digitala st\u00f6det.\u00a0Syftet \u00e4r att st\u00e4rka den digitala st\u00f6djarens f\u00f6rm\u00e5ga att fungera i en m\u00e5ngkulturell milj\u00f6.\u00a0Med hj\u00e4lp av anvisningen kan den digitala st\u00f6djaren f\u00f6rb\u00e4ttra sin spr\u00e5k- och kulturmedvetenhet.\u00a0Vi uppmuntrar till att b\u00e4ttre beakta och identifiera olika kunders spr\u00e5kliga, kulturella och integrationsrelaterade behov. Kompetensm\u00e4rket kan avl\u00e4ggas p\u00e5 MDB:s [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":10127,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[71],"tags":[],"class_list":["post-10088","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artikkeli"],"acf":[],"jetpack_featured_media_url":"https:\/\/moniheli.fi\/wp-content\/uploads\/2022\/09\/Kopio-Osaamismerkki-markinointi-23.5.-1.jpg","_links":{"self":[{"href":"https:\/\/moniheli.fi\/en\/wp-json\/wp\/v2\/posts\/10088","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moniheli.fi\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/moniheli.fi\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/moniheli.fi\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/moniheli.fi\/en\/wp-json\/wp\/v2\/comments?post=10088"}],"version-history":[{"count":20,"href":"https:\/\/moniheli.fi\/en\/wp-json\/wp\/v2\/posts\/10088\/revisions"}],"predecessor-version":[{"id":15279,"href":"https:\/\/moniheli.fi\/en\/wp-json\/wp\/v2\/posts\/10088\/revisions\/15279"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/moniheli.fi\/en\/wp-json\/wp\/v2\/media\/10127"}],"wp:attachment":[{"href":"https:\/\/moniheli.fi\/en\/wp-json\/wp\/v2\/media?parent=10088"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/moniheli.fi\/en\/wp-json\/wp\/v2\/categories?post=10088"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/moniheli.fi\/en\/wp-json\/wp\/v2\/tags?post=10088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}